45 days Money Back guarantee

A reputation of product quality and reliability means that OnNet24 are confident you will be satisfied with the package you have purchased. If however, you are not completely happy with your purchase, please get in contact within 60-days of the activation of your account to receive your money back – with no questions asked.

The OnNet24 45-Day Money Back Guarantee applies to the Instant Mail and Instant Website packages as well as all shared hosting and eShop packages. You will receive a full refund of the fees if you are not completely satisfied within 45-Days of the activation of your package. Guarantee starts on the date of initial registration of the contract number.

There is no refund for domain name registration fees, software shipping and handling fees or any unused bandwidth. OnNet24 considers that customers upgrading from an existing package have already experienced the 45-Day Money Back Guarantee. In addition, each customer can only use the Money Back Guarantee once, and for only one contract number per account.

100% Satisfaction Guaranteed!
Industry-leading 18,000 MBit fibre connectivity with 9 leading carriers
99.9% Server uptime guarantee
Quickly and easily create your website or eShop and be online in no time
Prices are all-inclusive and there are no hidden charges
Express support by phone and e-mail
Best value for your money!
Please note: When taking advantage of the 45-Day Money Back Guarantee, a customer whose account exceeds the included bandwidth will be required to pay any additional bandwidth accrued.

45-day money back Guarantee does not apply to customers opting to include Microsoft FrontPage 2003 ® with their MS Hosting or Windows server package.